What We Collect and Why We Hold It
When you register, we collect your name, contact details, date of birth and the wallet identifiers you link to your account — whether that is a bKash number, a Nagad account or a Rocket wallet. We use this to verify your identity, process deposits and withdrawals,
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and send you account-related messages. We do not sell your data to third parties. Payment transaction records are retained as required by our internal compliance framework; account profile data is held for as long as your account remains active and for a defined period after closure.
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Device identifiers and session logs are collected automatically when you access the platform on mobile or desktop — this helps us detect unusual login activity and protect your account. We may share data with payment processors such as the services behind bKash, Nagad and Rocket solely
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to complete transactions you initiate. Any data sharing with third-party service providers is governed by data-processing agreements that require those parties to protect your information to the same standard we do. Access to our platform and the scope of data processing may vary depending on your
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local law and the eligible regions from which you access the service.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.